Jenna Wetzel

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Activity overview

Latest activity by Jenna Wetzel
  • Jenna Wetzel created an article,

    Can my team play in another State Tournament even if we don't live there?

    The Prep Hoops State Tournaments are specifically open to teams located in the state where the event is being hosted. Teams are not permitted to register for a State tournament in a different state...

  • Jenna Wetzel created an article,

    Why does Prep Hoops use SaveToPlay?

    By bringing this in-house, our dedicated housing team is committed to securing the best hotel properties with the most affordable rates across all of our events. This allows us to have greater cont...

  • Jenna Wetzel created an article,

    How can I contact Prep Hoops SaveToPlay?

    You can contact Prep Hoops SaveToPlay customer service by filling out a request here. 

  • Jenna Wetzel created an article,

    How do I create a group block?

    Please be aware that you can only establish a group booking for hotels that display the 'Special Event Rate' ribbon above the hotel option.     How Do I Create A Group Block?   1....

  • Jenna Wetzel created an article,

    How do I book a hotel reservation?

    1. Select your hotel and "click" VIEW RATES 2. Choose your room type and "click" BOOK RATE 3. Fill out the reservation form with your information. Accept the terms, conditions, and fee then "click"...

  • Jenna Wetzel created an article,

    Reservation Confirmation Number vs ARN Numbers - How to Locate

    1. Your “Reservation ARN #” is our agency’s internal reference ID for your upcoming stay; the hotel does not use this number for check-in or to make changes you may desire pre-arrival. 2. The “Rese...

  • Jenna Wetzel created an article,

    The hotel I am trying to book is showing sold out, what do I do?

    1. If a hotel shows SOLD OUT while on our site here, it might be due to your preferred check-in date, the number of rooms needed, and the number of nights required.   2. If you prefer a SOLD OUT pr...

  • Jenna Wetzel created an article,

    How Do I Share My Team's Room Block?

    1. Click “VIEW RATES” for the hotel of your choice 2. Review the information and click “HOLD GOUP BLOCK" 3. Complete the "Place Rooms On Hold" form and submit 4. Your group’s instructional email...

  • Jenna Wetzel created an article,

    How to Find The Cancellation Policy (Before Reserving)

    The cancellation policy is stated prior to submitting your reservation on the booking page.  

  • Jenna Wetzel created an article,

    How Do I Release My Hotel Room Block?

    You can cancel your reservation from the Select Support Option button on the booking page or by clicking the cancel reservation link in your confirmation email.