Admissions Ticket Insurance
To offer more flexibility, Prep Hoops now provides ticket insurance for spectator admissions. With this optional add-on, your non-refundable ticket is protected in the event that you or the participant is unable to attend due to unforeseen circumstances.
Ticket insurance is available during the admissions purchase process for all Prep Hoops tournaments. We encourage guests to consider this option for added peace of mind.
How to Request a Refund with Insurance
If you purchased ticket insurance and are unable to attend due to a covered reason, please contact the insurance provider directly to request a refund:
Email: support@vicoverage.com
They will guide you through the claims process and let you know what documentation may be required.
Refund Policy Details
For all other admissions purchases, Prep Hoops’ policy remains that all sales are final. You can review our full Refund Policy for Admissions Tickets in our Help Center.
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