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  3. General Questions

General Questions

  • Are subscriptions recurring?
  • Can I get a refund for a subscription purchase that has already been made?
  • Got a shoutout? Send it in here!
  • How Can I Apply to Work at One of Your Events?
  • How do I cancel my subscription?
  • How do I contact you?
  • How do I edit my player profile?
  • How do I subscribe?
  • How do I upgrade my subscription?
  • How Prep Hoops & NSID Verification Works
  • How to Access Your Event Discount with a Prep Hoops+ Subscription
  • How to Install a Web App on Your iOS or Android Device
  • How to update Payment Information
  • How to Verify Your Profile
  • I did not sign up, how can I get a refund?
  • I didn't authorize the recent charge. Can I request a refund for it?
  • I'm no longer utilizing your site. Can I request a refund?
  • Looking for a customized graphic?
  • My player no longer plays the sport, can I get a refund?
  • Terms for Sales and Promotions
  • There is incorrect info, how do I submit a correction?
  • What are the Prep Hoops Plus Subscriber Benefits?
  • What Subscription Features do you offer?
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